Age: On placing an order for wine, the buyer states they are at least 21 years of age or older. All wine is sold and the title passes to the buyer in the state of California when an order is paid in full. We make no representation concerning your legal right to ship or receive wine into any state outside California or any country outside the United States.

Shipping: Santa Rosa Fine Wine will act on the buyers behalf to engage a common carrier to deliver wine to the buyers shipping address. Once wine has left our storage facility, the buyer is solely responsible for any loss or damage. Buyer agrees to provide a business shipping address and is responsible to contact us regarding alternative or special shipping arrangements. Unfortunately, Santa Rosa Fine Wine does not ship to (NH, MA, PA, UT).

It is highly recommended to ship overnight or 2 day air, especially in the summer months, to avoid prolonged exposure of wine to extreme temperatures and extended handling. All bottles shipped are 750 ml unless otherwise noted and packaged in styrofoam wine shippers. There is no additional charge for packing materials. For gift packing and adding a special note, a charge of approximately $12 will be added to cover additional packing materials and shipping costs. Orders are generally shipped on Monday/Tuesday. Insurance (1% of total) added on request. Insurance covers accidental loss or breakage of a package by the shipping company. All order cancellations are subject to a 25% restocking fee. Please contact us concerning International Shipments.

Accounts: Santa Rosa Fine Wine does not require a login account to buy wine on our website. If one is created however, the website will store your Billing and Shipping Address for future orders, as well as allow a user to view previous purchases. For California businesses buying our wine for resale (wholesale or retail accounts), an account will allow us to remove sales tax and shipping (if applicable) when ordering directly on our website. After creating your initial new account, e-mail us for further instructions at sales@santarosafinewine.com. All inventory is updated real time on our website.

Payment: California sales tax is payable on goods delivered within California (currently 8.0%). Payment can be made using Visa, MasterCard, Discover, American Express or Paypal. We also accept personal checks and money orders. All methods of payment must be received within 5 days of invoice. If not, the order will be cancelled and wine may be resold.

Warranty: Santa Rosa Fine Wine makes no warranty, expressed or implied concerning wine sold. Every effort is made to ensure wine purchased is what its label describes, and that is it of sound quality and good to excellent provenance. All wine is sold “as is” and are final once payment is received. 

Errors: All prices and availability are subject to change without notice. Santa Rosa Fine Wine is not responsible for typographical errors and reserves the right to change incorrect pricing, product quantity and all other information at its discretion.