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Santa Rosa Fine Wine

Age: On placing an order for wine, the buyer states they are at least 21 years of age or older. All wine is sold and the title passes to the buyer in the state of California when an order is paid in full. We make no representation concerning your legal right to ship or receive wine into any state outside California or any country outside the United States. The buyer affirms on order they are in compliance with all local laws related to the purchase and receipt of alcoholic beverages at their place of delivery. Santa Rosa Fine Wine reserves the right to refuse to sell wine to anyone.

Shipping: Santa Rosa Fine Wine will act on the buyers behalf to engage a common carrier to deliver wine to the buyers shipping address. Once wine has left our storage facility, the buyer is solely responsible for any loss or damage. Buyer agrees to provide a business shipping address and is responsible to contact us regarding alternative or special shipping arrangements. An adult signature is required on delivery for all shipments. Unfortunately, Santa Rosa Fine Wine does not ship to all states. If your state is not listed on checkout, contact us concerning other shipping options.

It is highly recommended to ship overnight especially in the summer and winter months, to avoid prolonged exposure of wine to extreme temperatures and extended handling. All bottles shipped are 750 ml unless otherwise noted and packaged in styrofoam wine shippers. Orders are generally processed in 24 hours and shipped on Monday/Tuesday. If an order must be received by a particular date, or gift packaged, contact us prior to or at the time of order at sales@santarosafinewine.com. Insurance (1% of total) added on request. Insurance covers accidental loss or breakage of a package by the shipping company. If damage occurs during shipment, we must be notified within 24 hours. Retain all original packing and broken bottles, without them, it is not possible to submit a claim. All order cancellations are subject to a 20% restocking fee. Please contact us concerning International Shipments.

Accounts: Santa Rosa Fine Wine does not require a login account to buy wine on our website. If one is created however, the website will store your Billing and Shipping Address for future orders, as well as allow a user to view previous purchases. For California businesses buying our wine for resale (wholesale or retail accounts), please contact us directly at sales@santarosafinewine.com.

Payment: California sales tax is payable on goods delivered within California. Payment can be made using Visa, MasterCard, Discover, or American Express. We also accept personal checks and money orders. All methods of payment must be received within 10 days of invoice. If not, the order may be cancelled and wine resold.

Warranty: Santa Rosa Fine Wine makes no warranty, expressed or implied concerning wine sold. Every effort is made to ensure wine purchased is what its label describes, and that is it of sound quality and good to excellent provenance. All wine is sold “as is” and final once shipped or received. We cannot accept a return for any opened wine under any circumstance.

Errors: All prices and availability are subject to change without notice. Santa Rosa Fine Wine is not responsible for typographical errors and reserves the right to change incorrect pricing, product quantity and all other information at its discretion.